Responsibilities:
- Monitors, escalates, and re-mediate NAS & SAN device/application {access, performance, events} alerts to identify/ potential incidents
- Provide storage provisioning for NAS/CAS/SAN systems
- Providing level three DAS, SAN, NAS Configuring and administering support and expertise as it relates to the storage environment as needed
- Implement, maintain, monitor, performance tuning and upgrade Network Attached Storage (NAS) environment
- Storage Array/NAS Performance Tuning
- Requires expertise with the design, configuration, and administration, tuning, optimizing and troubleshooting for NFS/CIFS protocol on NetApp and EMC Isilon storage arrays
- Understand and troubleshoot the SMB, NFS and CIFS shares networking protocols
- Play a key role in Business Continuity Planning and DR strategy, ensuring our designs are considered by using NetApp SnapMirror and Snapshot plus Isilon SyncIQ and SnapshotIQ technology
- Perform change management and incident management for enterprise storage systems
- Develop an understanding of project engagement processes (Service Readiness) and partner with project teams on Conditions of Satisfaction deliverables including support documentation
Qualifications:
- Must be a US Citizen